This course will review eligibility for the honor, the available benefits for veterans and surviving family members, a thorough review of the meaning of each fold of the flag, a review of the armed forces Funeral Honors Team protocols, and the meaning of a flag draped coffin.

This course introduces funeral customs of diverse populations and is designed to inspire funeral professionals to engage in further study of the funeral needs and religious preferences of diverse and special populations with whom they may come in contact.

All funeral providers must learn how to model ethics in their community. This course offers ongoing training in ethics and best industry practices to employees and staff members, and become familiar with ethics and regulations governing coroners, medical examiners, organ donations and procurement agencies.

This course reviews the need for funeral professionals to focus more attention on the needs of the family when children die. It also discusses the special attention to certain procedural protocols in order to ensure a smooth funeral service experience the family.

HIV (human immunodeficiency virus) is a virus that attacks cells that help the body fight infection, making a person more vulnerable to other infections and diseases. This course educates the funeral professional about HIV and how to approach the family of the person who has died from HIV.

Funeral professionals are on the front lines of the aftermath of the opioid epidemic. Assisting families with funeral arrangements bring up new challenges for funeral home workers. This lesson is a guideline on what you need to know about the opioid crisis, how to interact with the family of the deceased and safety measures you must take.

The material in this course is intended to clarify necessary practices in order to comply with the Federal Trade Commission (FTC) Funeral Rule. All funeral providers are required to abide by this law so that consumers receive fair and accurate services when making funeral arrangements.

The death and loss of a child are frequently called the ultimate tragedy. Nothing can be more devastating. This course discusses the pain and grief of losing a child. It also describes the funeral professional’s responsibility to the family and tips for funeral professionals.